There might be more than one it's up to you. Find the receipt you want to apply to this debit memo.Go to the Receipts tab in Receipt & Adjustment Entry.
If you haven't received payment yet, you can skip these steps for now and come back to them later. If you don't, the debit memo will be an open amount in the client's A/R. Once you enter the debit memo, you might want to apply a receipt to it. If you use approval and posting, post the debit memo.Press ENTER or TAB on your keyboard to complete the transaction and move the cursor to the next transaction.This field is usually used to describe the reason for the credit memo and who requested or authorized it. Enter the amount of the credit memo in the Amount field.The Reference Number field is 30 characters of text that can be used for any purpose. Note: You can change the date to default to the Control date or Today's date in Setup > User Preferences on the Receipt & Adjustment Entry tab. This is the date the transaction will be posted. Choose Actions > Receipt & Adjustment Entry.You can think of a Debit Memo as an invoice with no time, expenses, or WIP. Press ENTER or TAB on your keyboard to complete the transaction and move the cursor to the next transaction.ĭebit memos increase accounts receivable.If the apply screen does not open automatically, click the ellipse button between the Amount and Applied amount columns. Enter the amount of the credit memo that you would like to apply next to the invoice or debit memo that you wish to apply it to.Enter the amount of the credit memo in the Amount field.You can post from the contract management application into this application, where you can gather necessary approvals and track any credit memo requests.Note: You can change the date to default to the Control date or Today's date in Setup > User Preferences on the Receipt & Adjustment Entry tab.
This application can be easily integrated into your existing contract management application, or if you need it, you can download the Contract Execution app from Serena Central to get started.
The credit request can then approved or rejected, tracking the amount that should be rebilled to the customer. If necessary, the request can be routed to the accounting department or to upper management for the appropriate approvals. This application can route the request the appropriate manager. Your service staff can have the credit memo requests routed to the appropriate managers, allowing them to gather the necessary approvals. The Credit Memos process app allows you to track your credit notes or credit memos from your services organization. Did your service expenses exceed the contracted budget? Has a customer failed to pay a portion of their bill? This Credit Memo app allows you to track these credits in one place, allowing you to report on any unexpected losses of income.